Our Administrators

administration Douglasville Dentists

Luanne Hill, Patient Care Coordinator

Luanne joined West Georgia Family Dentistry in April 2013 as a full time Patient Care Coordinator. Luanne has worked in the dental field for more than 15 years. She enjoys establishing a meaningful relationship with our patients and is also willing to help in any way possible.

When Luanne is not working she enjoys traveling and outdoor activities. She is an avid sports fan. She and her husband, Stephen enjoy spending quality time with family and friends.

administration Douglasville Dentists

Erin Cross, Patient Care Coordinator

Erin joined West Georgia Family Dentistry in January of 2006 as a full time Patient Care coordinator. Starting out as an assistant, she has more than 18 years of experience in the dental field.

Erin is from Georgetown, IL and moved to Georgia in 1998 where she resides with her husband Ron. In her spare time Erin enjoys anything outdoors, attending Atlanta Falcons football games and spending time with her family and of course her pets.

administration Douglasville Dentistst

Joann Soto, Office Manager

Joann joined West Georgia Family Dentistry in 1998, she has more than 20 years dental experience. She has her dental radiology and expanded duties certification. Joann became office Manager in August of 2017, while she continues the educational process, she strives to be a good office manager. Joann loved dental assisting and she misses her patients, but she was pleasantly surprised to find she enjoys her new position as well. She is pleased to be apart of this team and is grateful to have an awesome staff.

Joann’s children and grandchildren are a very important part of her life and give her great joy. She and her husband Willie enjoy traveling, and spending quality time with family and friends. Joann also enjoys crafting and doing various other projects in and around the house.

administration Douglasville Dentists

Angie Justice, Patient Accounts Manager

Angie Justice, is our Patient Accounts Manager. Angie has been with our practice for more than 31 years. She started as CDA then moved to Orthodontics and TMD treatment before assuming her current position. She enjoys helping patients understand their treatment and payment options. She loves helping our patients achieve their best possible smile.

Angie is a life long citizen of Douglas County and enjoys working in her hometown. She enjoys gardening in her spare time but one look at her office walls and it’s evident her children and grandchildren are her greatest joy.

Accounts Manager

Donna Bagley, Insurance Coordinator

Donna joined West Georgia Family Dentistry January 11, 1999. Donna has more than 20 years in the dental field. Donna started out as a Hygiene Coordinator, in 2002 she became the Insurance Coordinator. She enjoys helping our patients get the most out of their insurance benefits.

Donna has a BS in Early Childhood Education and her Masters in Biblical Studies. She was a primary school teacher from 1977 to 1995, the occupational change was a surprise but one that she finds very satisfying. In her spare time Donna enjoys Bible study, music and singing with her family; she also enjoys crafts and reading. Donna is a single woman and her extended family brings great joy to her life.

Insurance Douglasville Dentists