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Our Administrators

Joann Soto, Office Manager

Douglasville and Bremen Location

Joann Duvall, Practice Manager

Joann joined West Georgia Family Dentistry in September of 1998.  Joann worked her way up from being a dental assistant to becoming the practice manager of West Georgia Family Dentistry's Douglasville and Bremen locations.  She loves all aspects of dentistry and has a passion for helping others.  She's proud to be a part of West Georgia Family Dentistry and is always looking for ways to help make a positive impact in the communities that we serve. 

After graduating from Haralson County High School, she worked in the textile industry.  She went on to graduate from West Georgia Tech and pursued a career in home health care, prior to joining West Georgia Family Dentistry.

Joann has two adult children and six grandchildren.  When she is not working, she enjoys time spent with family and friends.  She loves to travel and enjoys various outdoor activities.  She loves her job and the wonderful relationships that came with it.

Angie Justice, Patient Accounts Manager

Douglasville Location

Angie Justice, Patient Accounts Manager

Angie has been with our practice for more than 34 years. She started as CDA then moved to Orthodontics and TMD treatment before assuming her current position. Today she enjoys helping patients understand their treatment and payment options to achieve their best smile. She is proud of the long legacy of exceptional dental care our patients have known and she strives to carry on this excellence for future generations.

Angie is a graduate of Douglas County High School, a life-long resident and enjoys working in her hometown. In her spare time, she enjoys the beach, lake and gardening but one look at her office walls and it's evident her children and grandchildren are her greatest joy.

Luanne Hill, Patient Care Coordinator

Douglasville Location

Luanne Hill, Patient Care Coordinator

Luanne joined West Georgia Family Dentistry in April 2013 as a full time Patient Care Coordinator. Luanne has worked in the dental field for more than 18 years. She enjoys establishing a meaningful relationship with our patients and is also willing to help in any way possible.

When Luanne is not working, she enjoys reading, cooking, traveling and outdoor activities. She and her husband, Stephen enjoy spending quality time with family and friends, especially their first grandson Lee.

Erin Cross, Patient Care Coordinator

Douglasville Location

Erin Cross, Patient Care Coordinator

Erin joined West Georgia Family Dentistry in January of 2006 as a full time Patient Care Coordinator. Starting out as a dental assistant, she has over 20 years of experience in the dental field.

Erin is from Georgetown, IL and moved to Georgia in 1998 where she resides with her husband Ron. In her spare time Erin enjoys anything outdoors, attending Atlanta Falcons football games and spending time with her family and of course her pets.

Donna Bagley, Insurance Coordinator

Douglasville Location

Donna Bagley, Insurance Coordinator

Donna joined West Georgia Family Dentistry January 11, 1999. Donna has more than 20 years in the dental field. Donna started out as a Hygiene Coordinator, in 2002 she became the Insurance Coordinator. She enjoys helping our patients get the most out of their insurance benefits.

Donna has a BS in Early Childhood Education and her Masters in Biblical Studies. She was a primary school teacher from 1977 to 1995, the occupational change was a surprise but one that she finds very satisfying. In her spare time Donna enjoys Bible study, music and singing with her family; she also enjoys crafts and reading. Donna is single and her extended family brings great joy to her life.

Tricia Hill

Douglasville Location

Tricia Hill, Hygiene/Marketing Coordinator

Tricia joined West Georgia Family Dentistry in April of 2023.  She has been a patient here since 1994 and is looking forward to getting to know our patients both over the phone and in person.  

Tricia grew up in Douglasville and currently lives in Villa Rica with her husband, Brian.  They are the parents of two grown children.  She was a stay-at-home mom for almost 20 years before returning to the workforce.  Tricia loves traveling, baking, gardening, working out, spending time with her family and friends and cheering on the Braves and Falcons

Terri hitchock

Bremen Location

Terri Hitchcock, Insurance/Accounts Manager

Terri joined West Georgia Family Dentistry in 1997. She has more than 30 years' experience in the dental field. Terri is certified in dental radiology and expanded duties. Terri is a Douglasville native and enjoys working with the community in which she grew up. Terri is the Dental Assistant for Dr Leithner, and currently works two days a week.

Terri married her high school sweetheart, Kerry in 1989. They have three children, two sons and a daughter. Working part time allows Terri to spend more time with her grandchildren. She enjoys traveling, crafts and wood working. Quality time with family and friends is very important to Terri.